Privacy Policy for 441 Truck Repair
At 441 Truck Repair, we are committed to protecting the privacy and security of our customers and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site, utilize our services, or interact with us. We operate in compliance with applicable data protection laws and regulations, including the GDPR.
Data Controller
441 Truck Repair acts as the data controller for the personal data processed in accordance with this Privacy Policy. You can reach us at:
- 441 Truck Repair
- 9565 S Orange Blossom Trail, Orlando, FL 32837, USA
Information We Collect
We collect various types of information to provide and improve our heavy-duty truck repair and roadside services, including:
- Personal Identification Information: This includes names, phone numbers, email addresses, and physical addresses collected when you request services, register an account, or contact us.
- Vehicle Information: Details about your semi-truck or trailer, including make, model, year, VIN, license plate number, and service history, which are essential for conducting repairs and inspections.
- Location Data: When you request roadside assistance, we may collect precise or approximate location information from your device, with your consent, to dispatch our service vehicles.
- Payment Information: For transactions, we collect necessary payment details (e.g., credit card information) directly or through third-party payment processors. We do not store full payment card numbers on our servers.
- Communication Data: Records of your interactions with us, such as phone calls, emails, or messages through our online inquiry forms.
- Usage Data: Information about how you access and use our online platform, including IP addresses, browser types, operating systems, referring URLs, pages viewed, and the time and date of your visits. This helps us improve our digital services.
How We Use Your Information
We use the collected information for various purposes, primarily based on legitimate business interests, contractual necessity, or your consent:
- To Provide Services: To process your service requests, perform heavy-duty truck and trailer repairs, conduct DOT safety inspections, provide roadside assistance, and manage tire sales and general truck stop services.
- For Communication: To communicate with you about your service requests, appointments, service updates, and to respond to your inquiries.
- For Billing and Payment Processing: To process payments for services rendered.
- To Improve Our Services: To understand how our services are used, conduct research and analysis, and enhance the quality and range of our offerings, including our online platform.
- For Marketing and Promotions: To send you relevant information about new services, special offers, or other updates we believe may be of interest to you, always providing an opt-out option.
- For Safety and Security: To maintain the safety and security of our facilities, services, and online platform, and to prevent fraud or other illegal activities.
- Compliance with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are bound by confidentiality agreements and are only allowed to use your personal data to perform services for us.
- Legal Requirements: When required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
Data Security
We implement robust technical and organizational measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): Request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: Request the restriction of processing your personal data under certain conditions.
- Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to the processing of your personal data under certain conditions.
- Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal information.
To exercise any of these rights, please contact us using the physical address provided above.
Third-Party Websites
Our online platform may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page, and the "last updated" date at the top of this policy will be revised. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- 441 Truck Repair
- 9565 S Orange Blossom Trail, Orlando, FL 32837, USA